Clearing your apps cache and force closing the app typically resolves issues, particularly since your app receives constant updates from Taply as we keep updating and adding new stuff 😊

Force stop the app

You can usually force stop an app through your phone’s Settings app. Settings can vary by phone. For more info, contact your device manufacturer.

Tip: If problems continue after you've force stopped the app, you could need to contact its developer. Learn how to contact a developer.

Clear the app's cache & data

  • You can usually clear an app’s cache and data through your phone’s Settings app. Settings can vary by phone. For more info, contact your device manufacturer.

  • Temporarily free up space when you clear cached data. This is a short-term solution. Over time, cached data will build up again.

Tip: If problems continue after you cleared the app's cache and data, you could need to contact its developer. Learn how to contact a developer.

Sync device with Google servers

Important: Settings can vary by phone. For more info, contact your device manufacturer.

  1. Open your phone's Settings app.

  2. Tap System

    and then

    Date & Time.

  3. Turn off Automatic Time Zone and Automatic Date & Time.

  4. Change the date and time to be incorrect.

  5. Turn on Automatic Time Zone and Automatic Date & Time.

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